Our goal is to offer you the best shipping options, no matter where you live.

Deliveries

Shipping time varies by country or region. Specific delivery dates are not provided nor guaranteed. These are our estimates for your reference:

*Note: The days listed above are only estimates in business/working days and does not include our 2-5 day processing time.

While we will do all that we can to make sure you order is delivered on time, We cannot be held responsible for conditions beyond our control such as required postal or customs clearance procedures, holidays, severe weather, labor disputes, protests, etc. and these interruptions can cause delays beyond our original delivery estimates.

All orders are sent to dispatch immediately after the order is placed, which means we are unable to cancel orders.

Positive Mentality Boutique is not responsible for orders lost, mishandled or misplaced by USPS, FedEx, or UPS. 

If you are using PayPal, please ensure that your shipping address is correct prior to checkout. 

Returns/Exchanges

We want you to love your Positive Mentality items as much as we do! All items are special order and final sale. There are no refunds or exchanges at this time.

If you need assistance with a damaged item please email our support team at mypositivementality@gmail.com with the subject: Damage/Replacement and include your order number, picture, and name.